Quality inspector checking the rope weave of an outdoor sofa in the factory

For retailers · Quality Assurance (QA/QC)

Checked before it leaves Foshan

Returns cost you twice: the refund and the customer. Our quality control checks materials, production and packing before any order ships.

What we protect against

The problems that cause returns

Broken weave

Loose or cracked rope and rattan.

Rust and peeling

Weak welds or poor powder coating.

Transit damage

Parts that rub or break in the carton.

In production

Checks at every stage, not only at the end

We check incoming materials, then frames after welding, coating after curing and weaving before packing. Problems are fixed on the line, not found in your warehouse.

  • MaterialsAluminium, rope and fabric checked on arrival
  • FramesWelds and dimensions checked
  • FinishCoating and weave checked before packing
Inspector checking a welded aluminium chair joint with a torch

Testing

Tested before mass production

Samples are load-tested and checked against your approved master sample before production starts. Third-party testing to European standards can be arranged on request.

  • LoadSeat and back load tests on samples
  • ColourMatched to your master sample
  • Third partyYour inspector or lab is welcome
Rope dining chair on a seat load test rig with steel weights

Final inspection

What we check before shipping

Every order is inspected before it is loaded. You receive the report and photos.

  • DimensionsMeasured against the approved sample.
  • Welds and jointsSmooth, complete and strong.
  • CoatingEven colour, no bare spots or bubbles.
  • WeaveTight, even and well finished at the edges.
  • FittingsCorrect parts and quantities in every carton.
  • PackingProtection, labels and carton marks checked.

QA process

Five checkpoints for every order

  1. i.

    Sample approval

    You approve a master sample.

  2. ii.

    Incoming check

    Materials checked on arrival.

  3. iii.

    In-line checks

    Frames, coating and weave checked during production.

  4. iv.

    Final inspection

    A sample of finished goods checked before packing.

  5. v.

    Report

    Photos and findings sent to you before shipping.

In the QA corner

How we check

Simple tests, done every time.

Comparing rope and colour chips with a master sample under a light box
Colour matching
Export carton in a drop test above a concrete floor
Carton drop test
Inspector measuring finished sofas and tables before packing
Final inspection

Questions

Quality control, answered

Can we send our own inspector?

Yes. Your own team or a third-party inspection company is welcome before shipping.

What happens if a problem is found?

We fix it before the order ships and send you new photos to confirm.

Do you test to European standards?

Third-party testing can be arranged on request. Tell us which standard your market needs.

What if something arrives damaged?

Send us photos. We agree a solution with you, such as replacement parts in your next order.

Ask about our quality checks

Tell us your product list and market. We reply with our inspection plan.

Talk to us about QA